Specs & engineering
Designing a pallet for automation
A human driver compensates for a pallet that is half an inch out. A conveyor does not, and it does not tell you either — it just stops.

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In short
For automated handling, the specification that matters is dimensional consistency, not load capacity. Conveyors, transfer decks, AS/RS shuttles and robotic palletisers are built to tolerances measured in millimetres, and a pallet that varies outside them jams the system.
Specify a dimensional tolerance, a minimum deck coverage, chamfered lead boards, and no protruding fasteners — then test with the actual machine before committing to a production run.

What automation actually objects to
- Bottom deck board gaps. Conveyor rollers need continuous support. A gap wider than the roller pitch lets the pallet drop between rollers and stall.
- Board thickness variation. A pallet that is a quarter inch taller than its neighbours fouls a shuttle entering a rack bay.
- Protruding or proud fasteners. They catch on transfer decks and tear conveyor belts.
- Splinters and loose boards. A loose bottom board hangs and snags at exactly the wrong moment.
- Out-of-square decks. A pallet that is not square presents a diagonal to a squaring station and gets rejected.
- Warp and twist. A pallet that does not sit flat rocks on a scale, mis-reads on a profile scanner, and confuses a vision system.
None of these is a strength problem. All of them stop a line.
What to specify instead of a grade
For manual handling, grade is a reasonable proxy for quality. For automation it is not, because grade describes structural condition and automation cares about geometry.
Specify directly:
- Dimensional tolerance on length, width and overall height
- Bottom deck configuration — board count and maximum gap, matched to your roller pitch
- Squareness tolerance on the diagonals
- Maximum warp measured across the deck
- Chamfered lead boards for smooth entry into conveyors and jack pockets
- Fastener flushness — no proud heads on any face
- Deck coverage minimum, if small items or transfer decks are involved
This is exactly the sort of thing a custom build is for, and it is why we prototype before running production.
Reclaimed and automation: an honest answer
Can reclaimed pallets run in automated systems? Sometimes, with qualifications.
The problem is not that reclaimed pallets are weak — as covered in reclaimed hardwood vs new pine, they frequently are not. The problem is *variability*. A reclaimed pool contains pallets from many manufacturers built over many years, and consistency is precisely what a machine needs.
Two workable approaches:
- Tighten the pull. We can grade to a dimensional band as well as a structural grade, at a cost, and reject anything outside it. This works for less demanding systems.
- Split the fleet. New builds to tolerance on the automated lanes, reclaimed everywhere else. Most operations find the automated lanes are a minority of their volume, so the cost impact is smaller than expected.
What does not work is buying standard reclaimed stock and hoping. The failure mode is intermittent, which is the worst kind to diagnose.
Test before you commit
This is not optional and we will push back if you try to skip it.
Take a prototype, run it through the actual system, in the actual configuration, with the actual load. Run it fifty times, not once — intermittent faults are the ones that matter and they do not show up in a single pass.
Then run it through the *failure* cases: the misaligned entry, the slightly overweight load, the pallet that arrives rotated. A system that handles perfect input is not the system you will operate.
We prototype within 48 hours of confirmed dimensions and the cut list is yours to keep. Send the machine specification along with the load specification on the quote form — the machine constraints usually drive the design more than the load does.
Takeaways
- Automation cares about geometry and consistency, not load capacity.
- Specify tolerances, gaps, squareness and chamfers instead of a grade.
- Reclaimed stock can work if graded to a dimensional band, but variability is the risk.
- Test a prototype fifty times, including the failure cases, before production.
Questions
Asked and answered
Can recycled pallets be used in automated systems?
Sometimes, if graded to a dimensional band rather than only a structural grade. The risk is variability rather than strength, and the failure mode is intermittent, which makes it hard to diagnose.
What tolerance should we specify for automation?
Take it from the machine, not from a general standard — the conveyor, shuttle or palletiser manufacturer will state the envelope it accepts. Then specify the pallet to sit comfortably inside it.
Written by
Owen Kessler
Custom Build Shop
Prototypes and production runs. Draws the cut lists, tests them against real loads, then argues with the cut lists.
Disagree with something here? That is genuinely useful to us — several of these articles exist because a customer told us we had it wrong. Use the form at the top of the page or write to the yard directly.
Terms used here
Definitions live in one place so they cannot drift. Full list in the pallet glossary.
- Bottom deck
- The lower deck boards. May be full coverage, partial, or absent entirely on a skid.
- Chamfer
- A bevelled edge on a lead deck board that eases forklift and pallet-jack entry and reduces board damage.
- Deck board
- A horizontal board forming the load-bearing surface of a pallet.
- Entry
- How a forklift or pallet jack can get into the pallet: two-way, partial four-way or full four-way.
- Hardwood
- Wood from broadleaf trees — oak, maple, poplar, gum. Denser and more durable than softwood for pallet use.
- Lead board
- The outermost deck board at each end, usually wider because it takes fork impact and corner load.
More in Specs & engineering
- Marking pallets so you can find them again7 min
- Can you rack a used pallet? The honest answer7 min
- Reclaimed hardwood usually beats new pine7 min
- Blue stain is not rot, and rejecting it costs you money5 min
- The cheapest part of a pallet decides how long it lasts6 min
- Overhang is not a packaging detail. It is a damage budget.6 min
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Related notes
Why an AS/RS rejects a pallet a forklift would not notice
A driver looks at a pallet and decides. A shuttle measures it and refuses. Those are different standards and only one of them is written down.
Specs & engineeringDeck coverage is not deck strength
Customers ask for more deck boards when they want more strength. Sometimes that works. Often they have bought the wrong upgrade.
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