Knowledge hub
Field notes from a working yard.
We wrote these because customers kept asking the same questions and the internet kept answering them badly. No gated PDFs, no lead magnets, no forms in the middle of a paragraph — just the guides, written by people who grade pallets for a living.
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Guides
Five long reads and two references
The pallet buying guide
Most pallet buying is done by habit — the same size, the same grade, the same supplier as last year. This is what changes when somebody actually looks.
ReadRecycled vs new pallets, honestly
We sell both, and we sell more reclaimed. That is a bias worth declaring before you read a comparison written by a pallet yard — so here is the version that includes where new wins.
ReadISPM-15 explained
Every year, shipments sit at ports because of a piece of wood nobody thought about. This is the guide we wish our customers had read first.
ReadInside pallet recycling
Written from the yard floor rather than from a brochure. This is the route a pallet takes between arriving on a trailer and leaving as something useful.
ReadEleven ways to cut your pallet spend
Ranked roughly by how much they are worth, and only two of them involve negotiating a unit price. That is not an accident.
ReadPallet glossary
Every term we use on this site, defined plainly — from bearer and board foot to withdrawal resistance and zero landfill.
Open the glossaryFrequently asked questions
Fast answers on pricing, grades, removal, export compliance, delivery and everything else people email us about.
Read the FAQ
Start where your problem is
A route through the material
Everything here is free and nothing is gated. If you only read one page, make it the one that matches what is actually going wrong.
| If this is happening | Read |
|---|---|
| You suspect you are overpaying and do not know where | Eleven ways to cut pallet spend |
| You are specifying pallets for the first time | The pallet buying guide |
| Someone is arguing new versus recycled | Recycled vs new, honestly |
| A container was held at a port | ISPM-15 explained |
| You need diversion numbers for a report | Inside pallet recycling |
| You do not know what a term means | Pallet glossary |
| You want the short answer | Frequently asked questions |
| Pallets keep breaking in the same place | Why pallets break at the notch |
| Bottom-layer cartons keep crushing | The real cost of pallet overhang |
| You need dimensions and load ratings | The pallet size guide |
Why none of this is gated
No forms in the middle of a paragraph
Every guide on this site is complete on the page. There is no PDF behind an email address, no “read the rest” wall, and no drip sequence waiting for you.
That is a commercial decision rather than a generous one. Gating technical content selects for people who will trade an email address for information, which is not the same population as people who need pallets. Publishing it openly means the operations manager who needed one answer at eleven at night gets it, and remembers where they got it.
It also keeps us honest. Content that anybody can check tends to be more accurate than content that only converts.
Where the numbers come from
Specifications, capacities and coefficients on this site come from three places: our own yard records, published pallet life-cycle and packaging engineering literature, and the ISPM-15 standard itself. Environmental coefficients are listed individually with their uncertainty on the methodology page.
Where a figure is indicative rather than measured, we say so. Where we do not know, we say that too — there is a short list of things on this site that we explicitly decline to claim, and it is on the sustainability page.
Corrections
Several of these articles exist because a customer told us we had something wrong. If you think a number here is out by a factor of two, tell us which one and why. We have changed coefficients on customer challenge before, and the number went down rather than up.