Quote desk
Let's put a number on it.
One form covers buying, selling, recycling and hauling. Tell us the sizes and the volume and we will come back with real pricing, not a range — usually the same working day.
Request a quote
Quote request
Fields marked with a dot are required. We answer by email; the yard has no phone line.
What happens next
Four steps, no sales sequence
A person reads it
Not a queue, not an autoresponder chain. Someone at the Columbus yard reads what you wrote, usually within a few working hours.
We ask at most one clarifying question
Usually about the application — racked, stacked, one-way, or crossing a border — because that changes the grade we should quote.
You get a firm price
Held for fourteen days, with freight shown separately where it applies. No condition adjustments discovered after delivery.
We tell you if there is a cheaper answer
Including when that answer is a lower grade, a smaller footprint, or not buying from us at all. See eleven ways to cut pallet spend.
Buying
Useful things to include
- Footprint and quantity, plus how often you would reorder
- Whether the pallet is racked, stacked or one-way
- Load weight and whether it is point-loaded
- Delivery ZIP code and any dock restrictions
- Whether the shipment leaves the country
Selling or removal
Useful things to include
- Approximate count and the sizes involved
- Condition — whole, broken, mixed, wet
- Whether they are stacked and forklift-accessible
- How fast the pile grows, so we can propose a cadence
- A photograph, which settles most questions instantly
Worked examples
What a quotable request looks like
These are close to actual messages we have received. Each one could be priced without a follow-up question.
Buying, standing
400 × 48×40 GMA, Grade B, delivered to 43123, weekly standing Tuesday, floor stacked one-way outbound, no export. Dock takes a 53-footer.
Footprint, volume, grade, destination, cadence, application, compliance and access. Priced the same day.
Selling
About 300 pallets behind our Groveport DC, maybe two thirds 48×40, mixed condition, stacked under a canopy. Growing roughly 80 a week. Forklift on site. Photograph attached.
Count, mix, condition, storage, growth rate, access and a photograph. Enough to quote per core and propose a cadence.
Custom build
Load is 52" × 44", 1,900 lb on four feet. Racked, beams at 96", sits for three to four months. Forklift only, from the long side. Currently overhanging a 48×40 and crushing the bottom cartons.
Dimensions, weight, load path, support condition, duration, handling and the current failure mode. Prototype in 48 hours.
The small print, in plain terms
What our quote commits us to
The price is firm for fourteen days. Lumber markets move weekly and pallet margins are thin, so a longer hold would be a bet rather than a commitment. Beyond that window we may need to requote — the mechanics are in what happens when lumber moves.
Freight is stated, not implied. Either included and said to be included, or shown separately. There is no later ‘freight adjustment’.
The grade is the written definition on our pallet grades page, and it forms part of the order. If a delivered load does not match it, tell us and we collect and replace or credit.
Counts are agreed physically at delivery or collection, with your representative present, before anyone signs.
No condition adjustments after collection. On the selling side, condition is assessed at the point of exchange, so there is nothing to revise afterwards.
What we will tell you that costs us money
If your specification is heavier than the job needs, we will say so. If a lower grade would serve, if a smaller footprint would load better, or if a supplier closer to you would serve a distant site better — we say that too.
That is not altruism. Losing part of an order and keeping the account for a decade is a straightforward trade, and it is the only way a business selling used goods stays credible.